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Where can I take my modem for configuration?
You can head to the point of configuration at Mina El-Hosn or leave it at the nearest POS and get it back after 3 days. Ogero has the locations of its programming centers listed within the map on this page.
How can I prevent my neighbor from connecting to my modem?
To prevent someone from connecting to your network, we recommend constantly changing your password on our website or by calling DSL support.
How many devices can be connected to the modem?
No limit for devices but it will affect your speed.
Do I need a special modem for VDSL?
Yes, a special modem is required for VDSL. Ogero will be selling such a modem here on the website as it becomes available.