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OGERO DSL FAQ

 How does OGERO DSL service work?

 Why OGERO DSL?

What are the available offers for the service?

Is there limitation on this service?

Is there free internet usage?

Does my internet usage get reset at the beginning of each month?

Can I control my internet usage/ capacity? How?

Can I set a limit to my internet consumption?

Do I need a modem?

If I already have a modem, can I use it?

Will the service interrupt my telephone line while using it?

What to do in case I have multiple telephone outlets?

Is there any maintenance fees?

Do I get a static/dynamic IP address with my subscription?

Can I set up a local network of computers to use the same connection?

How much does OGERO DSL service cost?

How can I apply for the OGERO DSL and where?

How much time does it take to activate the service?

How do I pay for the service?

Can I upgrade the service and how much does it cost?

Can I stop temporarily the service and how much does it cost?

When changing address does my DSL service follow automatically?

How can I get support for the service?

What is the coverage of the WiFi modem at home?

My connection drops out when the phone rings, why?

What info do I get online about my bill?

How do I sign for a new account?

How do I log into my user profile?

How do I enroll my telephone number?

If I forget my password?

If I don't have the information required to enroll my telephone number, and I need to enroll my DSL number, what to do?

 

PARENTAL PROTECTION FAQS

What is the Parental Protection service?

What are the kinds of web sites that are actually blocked with the Parental Protection service?

Are sites like "facebook" or "youtube" blocked?

What will happen if an attempt is made to view a blocked site?

Do I have to select the web sites to block?

If I have several computers connected to my OGERO DSL service, does the Parental Protection service work on all of the devices at the same time?

How can I subscribe to the Parental Protection service?

How can I cancel the Parental Protection service?

If I have a subscription with an ISP other than OGERO, can I get this feature?

How is the service activated?

How much time does it take to activate the service?

How can I confirm that the Parental Protection service has been actually activated on my account?

If my modem is not provided by OGERO, can I get this service?

If I use a public IP with my DSL service, can I subscribe to the Parental Protection service?

How much does the Parental Protection software cost?

How can I get support for the Parental Protection service?

 
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